Your AI agent for HVAC, plumbing, and home services

Stop missing calls.
Start booking more jobs.

Ember is the AI agent that runs your entire front office. It answers every call, books jobs straight into Housecall Pro or ServiceTitan, collects deposits, and runs your ads across Google, Yelp, and more — so you can focus on the work, not the phone.

No credit card required. Cancel anytime.

24/7
Every call answered
63%
Calls turn into booked jobs
38%
Fewer no-shows
$42
Avg. cost per new customer

Your agent manages every channel

You didn't get into HVAC to sit at a desk all day

Every missed call is a lost job. Every hour you spend juggling ads and voicemails is an hour you're not on a roof or in a crawlspace. Ember is like hiring a receptionist, a marketing team, and a call center — except it's one AI agent that never sleeps.

Without Ember

  • 40% of calls go to voicemail
  • No-shows cost $500+/month
  • Ad spend wasted on untracked leads
  • Reviews go unanswered for days
  • Owner is tied to the phone 12 hrs/day
THE EMBER DIFFERENCE

What Your Agent Does

  • AI answers every call in 0.8s
  • Books directly into your schedule
  • Collects deposits on the call
  • Manages ads across 5+ channels
  • Responds to every review

With Ember

  • 100% of calls answered, 24/7
  • 38% fewer no-shows with deposits
  • Every lead tracked to its source
  • Reviews answered within hours
  • Owner gets their weekends back

Up and running in one week

No long contracts. No complicated setup. We handle everything.

1

Brand Voice Interview

We learn how your business talks — your tone, your services, your booking rules. Takes 30 minutes.

2

Connect Your Tools

We connect to Housecall Pro, ServiceTitan, or Jobber. Hook up Stripe for deposits. Port your phone lines.

3

Shadow Mode Testing

Your agent listens to your calls for 3 days, learning your patterns. You approve everything before going live.

4

Go Live

Your agent starts answering calls, booking jobs, and running your marketing. You watch it all from your dashboard.

Everything an HVAC shop needs to grow

One AI agent replaces your receptionist, your call center, your marketing agency, and your reputation management tool.

AI Voice Agent

Answers every inbound call with a natural, human-sounding voice. Asks the right questions, confirms your service area, gives pricing, and handles pushback — in English and Spanish.

24/7 coverage Sounds like a real person Emergency escalation

Automatic Job Booking

Books appointments directly into Housecall Pro, ServiceTitan, or Jobber. Assigns techs, sends confirmations, and updates your schedule in real time.

HCP / ServiceTitan Auto-dispatch SMS confirmations

Deposit Collection

Takes payment over the phone or texts the customer a pay link — right during the booking call. Powered by Stripe, so the money goes straight to your bank account.

Secure payments 38% fewer no-shows Paid to your account

Multi-Channel Marketing

Your agent manages ad campaigns across Google, Meta, Yelp, Nextdoor, and Instagram. Creates ad copy, optimizes bids, and shifts budget to what's working — automatically.

5 channels AI-optimized See what's working

Reputation Management

AI drafts personalized responses to every review on Google and Yelp within hours. You approve with one tap. Negative reviews get flagged immediately so you can respond fast.

Auto-responses Bad review alerts One-tap approval

Real-Time Dashboard

See every call, every booking, every dollar — and exactly which ads brought it in. Know what's working, what's not, and where to put your next marketing dollar.

Revenue tracking AI insights Mobile app

Real results from real home services businesses

Your agent pays for itself in the first month.

$7.50
Back for every $1 spent on ads
63%
Of calls turn into booked jobs
38%
Fewer no-shows with deposits
$42
Average cost per new customer

"The Ember agent booked 21 jobs in the first week. My phone used to ring off the hook — now it just rings up revenue. It sounds so natural that customers don't even know."

MR
Mike Reynolds
Bay Area Comfort Heating & Air

"We were spending $3K/month on a marketing agency that couldn't tell us which ads actually generated calls. The Ember agent tracks everything. We went from getting $2 back for every dollar on ads to over $7 back — in two months."

DP
Dave Patel
Valley Climate Control

"The deposit collection alone paid for Ember. We went from 4-5 no-shows a week to maybe one. And I finally have my Saturdays back because the AI handles everything."

CM
Chris Martinez
Peninsula HVAC Pros

Simple, transparent pricing

No long-term contracts. No hidden fees. We only win when you win.

Most popular for 1-5 truck shops
$299 /month

Base platform subscription

Plus
$150 per new customer

One-time fee when a new customer that Ember brought you completes their first job. Only counts if they book within 90 days. We never charge on repeat customers.

Example ROI
Ember acquires 8 new customers/mo
New customer fee (8 × $150)$1,200
Base subscription$299
Total Ember cost$1,499
Avg. revenue from 8 new customers$18,450
Your net revenue$16,951
You get back$12 for every $1

Everything included:

AI voice agent — unlimited inbound calls, 24/7
Automatic job booking into Housecall Pro, ServiceTitan, or Jobber
Deposit collection via Stripe Connect
Multi-channel ad management (Google, Meta, Yelp, Nextdoor)
Reputation management and AI-drafted review responses
Real-time dashboard with AI insights
Technician mobile app
Dedicated onboarding in 1 week
Start Your 14-Day Free Trial

No credit card required. 14-day trial. Cancel anytime.

Note: Ad spend is billed separately and paid directly to the ad platforms (Google, Meta, etc.). Your agent manages and optimizes your budget but never marks up your ad spend.

Frequently asked questions

Will my customers know they're talking to AI?
Your Ember agent sounds natural and conversational — most customers can't tell it's not a real person. We customize the voice, tone, and greeting to match how your business actually talks. For complex situations or emergencies, calls get transferred to you or your team right away.
Does Ember work with my scheduling software?
We currently work with Housecall Pro, ServiceTitan, and Jobber. Jobs that Ember books show up in your schedule instantly — no double entry. If you use a different system, let us know — we're adding new integrations regularly.
How does the $150 per new customer fee work?
When your agent brings you a brand-new customer — someone who found you through an Ember-managed ad or phone number — we charge a one-time $150 fee after their first job is done. If they don't book within 90 days, no charge. And we never charge you for repeat customers — once they're yours, they're yours. If someone you already know calls in, or a friend refers them, there's no fee. You can see exactly which customers came from Ember in your dashboard, and you can dispute any charge.
Do I need to change my phone number?
No. We set up separate phone numbers for your ads and marketing so we can track where calls come from, but your existing business number stays the same. You can also forward your main line to Ember for after-hours coverage if you want.
How much ad budget do I need?
Most of our HVAC customers start with $1,500-2,500/month spread across Google, Facebook, Yelp, and Nextdoor. Ember automatically shifts your budget toward whichever channels are bringing in the most jobs for the least money. You set the total budget — we handle where it goes.
Is there a contract or commitment?
No long-term contracts. Month-to-month. We offer a 14-day free trial so you can see your agent in action before you pay anything. Most customers stay because the ROI speaks for itself.

Ready to stop missing calls and start booking more jobs?

Start your 14-day free trial, or book a 20-minute walkthrough and we'll show you exactly how your Ember agent would work for your shop. No pressure, no contracts — just a conversation about what's possible.

Hear your agent handle a sample call
See a live dashboard with your market's data
Get a custom ROI estimate for your business

Request a Demo

No credit card required. We'll have you set up within a week.

14-day free trial No credit card
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